NHTSA Complaint #10652259 — 2005 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10652259
Vehicle	2005 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	September 10, 2014
Date Filed	November 10, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2005 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER AND OTHER VEHICLE REPAIR ISSUES. *SMD THE CONSUMER STATED SOMETIME AGO, SHE WAS NOT ABLE TO START THE VEHICLE. UPON CONTACTING HER INSURANCE COMPANY, SHE WAS ADVISED TO PRESS DOWN ON THE BRAKE AND THEN START THE VEHICLE. IT WORKED. ON SEPTEMBER 10TH THE DASHBOARD FLASHED A SECURITY. THE CONSUMER STOPPED BY A REPAIR SHOP AND WAS INFORMED IT COULD HAVE BEEN DUE TO A MALFUNCTION WITH THE CAR KEY. THREE DAYS LATER. THE CONSUMER WAS UNABLE TO START THE VEHICLE. SHE TRIED THE BRAKE SOLUTION, BUT TO NO AVAIL. AGAIN, THE PROBLEM SEEMED TO BE WITH THE KEY. ON SEPTEMBER 17TH THE SECURITY LIGHT FLASHED AGAIN AND THE VEHICLE WOULD NOT START. AFTER GOING BACK AND FORWARD WITH THE KEY, SHE MANAGED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE SHE WAS INFORMED THE IGNITION CYLINDER NEEDED TO BE REPLACED AND THE PASS KEY NEEDED TO REPROGRAMMED. *JB

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