NHTSA Complaint #10652226 — 2012 JEEP GRAND CHEROKEE

MY WIFE WAS DRIVING THE VEHICLE WHEN ALL OF THE SUDDEN THE ENGINE STARTED TO REV AND WOULD NOT SHIFT UP OR DOWN. SHE COULD ONLY GO MAYBE 20 MPH - PEOPLE PASSING AND HONKING ON A 4 LANE ROAD. SHE FOUND AN AREA AND PULLED OFF THE ROAD INTO A RETAIL PARKING LOT. SHE PUT THE CAR IN PARK AND THEN SHIFTED BACK INTO DRIVE AND THE ISSUE CONTINUED AS THE CAR MOVED BUT THE ENGINE REV'ED WITHOUT SHIFTING TO THE NEXT GEAR. SHE PUT THE CAR IN PARK AND CALLED THE LOCAL DEALER, WHERE SHE WAS TOLD TO CALL CHRYSLER ROAD SIDE ASSISTANCE AND HAVE IT TOWED IN. THE DEALER TOOK A LOOK AT IT THE NEXT DAY AND COULD NOT MAKE IT HAPPEN AGAIN. THEY SAID THEY RE CHIPPED IT I BELIEVE(RESET THE ELECTRONICS). THIS SAME ISSUE HAPPEN AGAIN APPROX. 30 DAYS LATER AND IT WAS TOWED IN AND THEY COULD NOT FIND ANY ISSUE. THEY SAID WE HAD TO TAKE THE VEHICLE BACK AND THERE WAS NOTHING THEY COULD DO. WE HAVE HAD THE VEHICLE TOWED TWICE NOW BOTH IN THE MORNING TAKING OUR DAUGHTER TO SCHOOL. WE CANNOT TRUST THIS VEHICLE AND ARE LOOKING AT SELLING IT. THAT IS WHAT THE DEALER SUGGESTED AS WELL. *TR