NHTSA Complaint #10652182 — 2012 HONDA ODYSSEY

MY 2012 HONDA ODYSSEY SHAKES VIOLENTLY WHEN YOU BRAKE AT HIGH SPEED INCLUDING THE STEERING WHEEL AS IF YOU WILL LOSE CONTROL OF THE VEHICLE. THIS WAS REPORTED TO THE HAMILTON HONDA DEALER FOR FIRST TIME IN 28 SEP 2013 WHO RE-SURFACED THE FRONT ROTORS UNDER WARRANTY AT 12428 MILES. THE ISSUE WENT AWAY FOR ABOUT 7000 MILES AND REAPPEARED AT 19963 MILES IN JULY 2014. WHEN I REPORTED THIS TO THE SAME DEALER THEY AGAIN RE-SURFACED BOTH FRONT AND BACK ROTORS + BALANCED ALL WHEELS UNDER WARRANTY. HOWEVER THE ISSUE CAME BACK AGAIN IN 2700 MILES CURRENTLY AT 22645 MILES. THE MECHANIC WENT WITH ME FOR THE TEST DRIVE AND I WAS ABLE TO SHOW HIM HOW THE VEHICLE SHAKES WHEN YOU BRAKE IN SPEEDS EXCESS OF 55 MILES. THE DEALER CHECKED AND SAID ALL THE ROTORS ARE WITHIN SPECS AND CANNOT BE FURTHER RE-SURFACED. I NEVER HAD THIS KIND OF ISSUE IN ANY OF MY OTHER VEHICLES I OWNED SO FAR. THIS ISSUE IS SHOWING UP FOR 3RD TIME BUT IT IS MORE SEVERE NOW. WHAT IS MY WAY FORWARD SINCE AMERICAN HONDA IS NOT COMING BACK WITH ANY RESOLUTION EVEN AFTER COMPLAINING TO THEM (IT IS MORE THAN 9 BUSINESS DAYS TODAY). I REPORTED TO AMERICAN HONDA ON 22-OCT-2014 AFTER SERVICING FROM DEALER. *TR