NHTSA Complaint #10652116 — 2005 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10652116
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	October 24, 2014
Date Filed	November 3, 2014
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

HELLO, IT LOOKS LIKE THE CHECK DOOR HINGE THAT CONNECTS TO THE ACTUAL DOOR FRAME LITERALLY FELL RIGHT OFF CAUSING THE DOOR TO MOVE AROUND FREELY. TOYOTA HAS ALREADY PUT OUT AN EXTENDED CUSTOMER CARE PROGRAM TO FIX THIS ISSUE BUT THE PRIOR OWNER DIDN'T APPEAR THAT HE NEEDED IT FIXED. THE PROBLEM NOW IS THAT IT MOVES AROUND FREELY AND CAN BE A MAJOR ISSUE. FOR EXAMPLE IF MY 3 YR OLD SON IS NEXT TO MY DOOR AND I HAVE IT OPENED IT COULD CLOSE ON HIM BY JUST SIMPLY THE WINDOW BLOWING THE DOOR CLOSED. THE MECHANISM THAT THE CHECK DOOR HANDLES IS NOT IN PLACE TO AVOID THIS. IT'S A BIT FRIGHTENING. HERE'S DOCUMENTATION REGARDING THIS CUSTOMER CARE PROGRAM EXTENSION. IT REALLY SHOULD BE A RECALL. HTTP://WWW.AUTOBLOG.COM/2007/10/24/TOYOTA-FIXING-600-000-SIENNA-DOORS-BUT-ITS-NOT-A-RECALL-MIND-Y/. *TR

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