NHTSA Complaint #10652071 — 1998 PLYMOUTH BREEZE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10652071
Vehicle	1998 PLYMOUTH BREEZE
Component	STEERING
Date of Incident	July 25, 2014
Date Filed	November 3, 2014
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TOWARDS THE END OF JULY 2014, THE FRONT END STARTED MAKING CRUNCHING NOISES WHEN DRIVING AT LOW SPEEDS, TURNING AND OR COMING TO A STOP. I ALSO NOTICED PLAY IN THE STEERING. WHEN I TOOK THE CAR FOR ITS OIL CHANGE ON AUGUST 19, 2014, THE SHOP INFORMED ME THAT THE TIE RODS WERE LOOSE AND BOTH OUTER TIE RODS NEEDED TO BE REPLACED. THIS WAS DONE ON SEPTEMBER 25, 2014, AT A COST OF $511.70, WHICH INCLUDED A WHEEL ALIGNMENT. AT THAT TIME THE SHOP RECOMMENDED I REPLACE MY BRAKES WHICH I DID ON OCTOBER 31, 2014. THE SHOP SUGGESTED THAT I GET ANOTHER WHEEL ALIGNMENT. I STILL HAVE THE CRUNCH AND DON'T KNOW WHY. PLEASE HELP., PS: I AM THE ORIGINAL OWNER OF THE CAR HAVING PURCHASED IT NEW AT TUFANO MOTORS IN NEW BRITAIN, CT. *TR

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