NHTSA Complaint #10651883 — 2004 MERCURY MONTEGO STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10651883
Vehicle	2004 MERCURY MONTEGO
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	November 1, 2014
Date Filed	November 2, 2014
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OPENED LIFT GATE TO REMOVE PACKAGE FROM TRUNK AREA, HINGE BROKE AND THE LIFT GATE FELL ON MY HUSBAND'S HEAD. HE WAS STRUCK WITH THE HITCH/LOCKING MECHANISM. WONDERING IF THESE LIFT GATES ISSUES (INCLUDING THOSE RECALLED FOR 2002 & 2003 MODELS) HAVE ANY CORRELATION TO THE LIFT GATE PANELS CRACKING FROM BELOW THE WIPER ASSEMBLY, AROUND THE LOGO, TO THE BOTTOM OF THE LIFT GATE PANEL. I AM REALLY STRUGGLING WITH THE REASONING THAT THERE ARE NOT ENOUGH COMPLAINTS FOR THE 2004 MODEL TO ISSUE A RECALL. IS IT GOING TO TAKE SOME GETTING HIT JUST RIGHT IN THE HEAD AND DYING? THERE IS NO WARNING. *TR

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