NHTSA Complaint #10651718 — 2011 SUBARU LEGACY

ALL 2015 SUBARU LEGACYS, INCLUDING MINE, HAVE A HORSESHOE SHAPED CLOUDY IMAGE ON THE PLASTIC HEADLIGHT LENS WHEN THE LOW BEAMS ARE TURNED ON. IT APPEARS TO BE A RESULT OF A REFLECTION FROM THE HEADLIGHT BULB BECAUSE WHEN THE LIGHTS ARE OFF THE CLOUDY IMAGE IS NO LONGER THERE. I NOTICED THE LIGHTS WERE PROJECTING AN INFERIOR BEAM MAKING NIGHT DRIVING MORE DIFFICULT DUE TO THIS CLOUDINESS IN THE PLASTIC LENS COVERING THE HEADLIGHT ASSEMBLY. I HAVE CONTACTED A FEW SUBARU SERVICE PEOPLE AND THEY KNOW ABOUT IT BUT SUBARU IS NOT FORTHCOMING WITH ANY INFORMATION. I DID WRITE TO THEIR CUSTOMER SERVICE IN NJ BUT NO ANSWER AS OF YET. I FEEL THIS IS A SAFETY DEFECT AS IT DOES AFFECT THE LIGHT DISTRIBUTION AND SECONDLY IT LOOKS BAD AS WELL. CHECKING WITH OTHER LEGACY MODELS ON THE CAR LOT HAS SHOWN THEY ALL HAVE THIS SAME IMAGE WHICH I CALL THE "BAT SIGNAL" AS USED IN THE BATMAN MOVIES. I WOULD APPRECIATE A BETTER LIGHTING SYSTEM ON A $25,000 NEW CAR WITH LESS THAN 1000 MILES. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR