NHTSA Complaint #10651581 — 2013 NISSAN VERSA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10651581
Vehicle 2013 NISSAN VERSA
Component SUSPENSION
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

TL* THE CONTACT OWNS A 2013 NISSAN VERSA. THE CONTACT STATED WHEN MAKING LEFT TURNS, A LOUD CLUCKING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING WAS CORRODED. THE VEHICLE HAD NOT BEEN REPAIRED. LATER, THE CONTACT MENTIONED THAT THE FAILURE BECAME PROGRESSIVELY WORSE CAUSING THE LEFT BALL JOINT AND STRUT TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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