NHTSA Complaint #10651441 — 2011 FORD F-150

DRIVING DOWN THE ROAD AT 35 MILES PER HOUR, MY RIGHT REAR BLACK GLASS SHATTERED FROM THE INSIDE. MY SON WAS SITTING IN THE BACK SEAT AND THANKFULLY HE WAS ON THE OPPOSITE SIDE. IT SOUNDED LIKE A SHOT GUN HIT THE TRUCK. IT WAS SO LOUD, WE PULLED OVER AND WAS CHECKING EACH OTHER TO MAKE SURE WE DIDN'T GET HIT BY A BULLET. WE SOON LEARNED IT WAS THE WINDOW THAT SHATTERED FOR NO REASON. I BOUGHT THIS TRUCK BRAND NEW AND I KEEP IT IN GREAT SHAPE AND SPOTLESS SO IT WAS NOTHING THAT I DID WRONG. I CALLED THE DEALER AND WAS TOLD BY THE SERVICE MANAGER THAT THERE WAS NOTHING HE COULD DO AND I WAS OUT OF WARRANTY SO THIS IS NOT COVERED. IT SHOULD BE A RECALL BECAUSE IT COULD HAVE CAUSED SERIOUS INJURY TO SOMEONE IN THE BACK SEAT SINCE GLASS PARTICLES WERE FALLING OUT OF THE GLASS. THE PART IS $667.00 AND IT HAS TO BE REPLACED OUT OF MY POCKET. I AM VERY UPSET AFTER READING THE INTERNET OF HOW MANY PEOPLE THIS HAS HAPPENED TO WITH THEIR FORD TRUCKS. *TR