NHTSA Complaint #10651432 — 2011 DODGE CHARGER

TL* THE CONTACT OWNS 2011 DODGE CHARGER. THE CONTACT STATED THAT THE BATTERY SAVER MODE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE OIL PUMP WAS FRACTURED. THE OIL PUMP WAS REPLACED, AND THE DEALER REPROGRAMMED THE COMPUTER SYSTEM. THE TECHNICIAN ADVISED THE CONTACT TO REFRAIN FROM UTILIZING THE FEATURES OF THE VEHICLE SUCH AS THE A/C, RADIO, AND BLUETOOTH AT THE SAME TIME. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO ANOTHER DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.