NHTSA Complaint #10651187 — 2006 FORD ESCAPE HYBRID

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10651187
Vehicle	2006 FORD ESCAPE HYBRID
Component	SUSPENSION
Date of Incident	October 18, 2014
Date Filed	October 29, 2014
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE RIGHT REAR FENDER WELL OF MY VEHICLE IS BROKEN AND CRACKED WHERE THE SHOCK MOUNTS AT THE TOP. THEREFORE, THE SHOCK IS BASICALLY ATTACHED TO NOTHING MORE THAN SOME BROKEN PIECES OF THE FENDER WELL. THE SPRING IS THE ONLY THING GIVING THE VEHICLE ANY SUPPORT ON THE RIGHT REAR TIRE AND IT MAKES AN ABDOMINAL NOISE WHEN GOING OVER THE SLIGHTEST BUMP. FORD HAS REFUSED TO REPLACE THE PART AND UPON FURTHER RESEARCH, HAS TOLD MANY OTHER OWNERS OF THIS MODEL ESCAPE THE SAME THING. I UNDERSTAND THAT RUST HAPPENS, BUT THIS IS QUITE CLEARLY A MANUFACTURER'S DEFECT. *TR

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