NHTSA Complaint #10650994 — 2002 VOLVO V70

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10650994
Vehicle	2002 VOLVO V70
Component	ELECTRICAL SYSTEM
Date of Incident	October 25, 2012
Date Filed	October 29, 2014
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

INSTRUMENT CLUSTER: SERVICE AIRBAG WARNING CAME ON AND STAYED ON, SHORTLY THEREAFTER CLOCK STARTED GOING BACKWARDS RAPIDLY, ALL GAUGES WENT OFF (CAME BACK WITH A SMACK TO THE DASH). FOUND OUT THERE WAS NO FAULT IN AIRBAGS BUT THE CLUSTER'S SOLDER JOINTS HAD LOOSENED. (VOLVO WENT TO LEAD-FREE SOLDER AROUND THIS TIME) VOLVO'S FIX INVOLVES REPLACING THE CLUSTER FOR $1200 FOR THE PART. I GOT A USED ONE FROM JUNKYARD AND REPLACED IT MYSELF. NOW IT'S TWO YEARS LATER AND THIS CLUSTER IS STARTING TO EXHIBIT THE CLOCK AND INTERMITTENT OUTAGES. DEFINITELY A SAFETY ISSUE AS HAVING NO GAUGES IS NOT GOOD PLUS NEEDLESSLY WORRYING ABOUT THE AIRBAG ISN'T GOOD. VOLVO REFUSES TO RECOGNIZE THIS AS A PROBLEM DESPITE IT HAPPENING MANY TIMES ACCORDING TO THE NUMBER OF POSTS ON VOLVO FORUMS I HAVE SEEN RELATING TO THE SAME ISSUE. *TR

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