NHTSA Complaint #10650639 — 2009 FORD F-250

I WAS MAKING A LEFT TURN OUT OF A PARKING LOT AND HEARD A CLUNK FROM THE FRONT OF THE TRUCK. AT THE END OF THE BLOCK AFTER THE LIGHT TURNED GREEN, I TRIED TO MAKE A LEFT TURN AND IT WAS REALLY HARD TO TURN THE STEERING WHEEL. THE TRUCK MADE THE LEFT TURNED BUT NOT VERY SHARP. UPON DRIVING UP THE STREET I TRIED TO SHIFT TO THE LEFT LANE AND THE TRUCK WOULD NOT RESPOND WELL. UPON PULLING OVER THE TRUCK WOULD NOT FULLY TURN TO THE LEFT BUT WOULD TURN TO THE RIGHT OKAY. THE STEERING WHEEL WOULD ONLY TURN A QUARTER OF A TURN. MY CONCERN IS IF I HAD TO MAKE A SHARP LEFT TURN WITH THE ROAD I WOULD NOT BE ABLE TO DO THIS. THE VEHICLE HAS ~61K MILES. IF I WAS DRIVING AT A HIGH RATE OF SPEED I WOULD NOT HAVE BEEN ABLE TO GO AROUND A LEFT CORNER. I COULD UNDERSTAND THE STEERING GEAR BOX GOING OUT IF I USED THIS TRUCK FOR COMMERCIAL APPLICATIONS. MANY COMPLAINTS HAVE BEEN NOTED ABOUT A STEERING ISSUE WITH F250 6.4L DIESEL TRUCKS. THE FORD DEALERSHIP SAID THE STEERING GEAR BOX WAS BROKEN DUE TO MECHANICAL ISSUES, NOT COVERED UNDER A WARRANTY AND REPLACED THE PART. I HAVE THE BROKEN GEAR BOX IN MY GARAGE AND PLAN TO TAKE IT TO A CERTIFIED MECHANIC TO EVALUATE THE BOX. LAKEWOOD FORDLAND IN LAKEWOOD CO 303.232.6145 COMPLETED THE REPAIRS. LUCKILY THE ISSUED HAPPENED WHILE IN THE CITY AND I WAS ABLE TO GET IT TO A DEALERSHIP TO EVALUATE THE ISSUE. *TR