NHTSA Complaint #10650360 — 2000 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10650360
Vehicle	2000 CHEVROLET IMPALA
Component	STEERING
Date of Incident	October 20, 2014
Date Filed	October 27, 2014
Mileage	165,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

FOLLOW-UP ON COMPLAINT# 10650094. I HAVE RESEARCHED THIS PROBLEM,AND TRIED TO GET ASSISTANCE FROM GM WITH NO RESULTS OTHER THAT THE RUN-AROUND. I HAVE EXPLAINED THAT THE RECALL OF THIS VEHICLE AND REPAIR THAT IS SUGGESTED IS NOT THE ISSUE. THE IGNITION IS A 2 PART SWITCH AND THE MECHANICAL PART OF THE SWITCH IS ONLY PART OF THE PROBLEM. THE ISSUE IN MY CASE IS THAT THE ELECTRICAL PART OF THE SWITCH IS WHAT CONTROLS THE POWER, BRAKES, AIRBAG, AND ALL OTHER FUNCTIONS. YOU NEED TO LOOK AT THE ENTIRE SWITCH ASSEMBLY. THE ELECTRICAL PART IS WHAT FAILED. *TR

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