NHTSA Complaint #10650035 — 2013 RAM 2500

TRUCK WANDERS. STEERING GEAR WAS REPLACED AND THE DEALER SAID IT WAS OK. IT WAS THE SAME. I RETURNED IT BUT NO PAPERWORK WAS WRITTEN. CHRYSLER REP DROVE IT AND SAID IT DROVE LIKE ALL OTHERS. I RETURNED THE FOLLOWING DAY TO DRIVE THE TRUCKS THAT WERE LIKE MINE BUT THEY WERE NOT AVAILABLE. I CAN TURN THE STEERING WHEEL 1/2 TURN WITHOUT THE TIRES MOVING IF I DO IT SLOWLY. I WAS FORCED TO MAKE A QUICK 3000 MILE TRIP AND IT WAS A WHITE KNUCKLE TRIP. THE TIRES ARE WEARING ON THE SIDE ALSO. IF I TURN THE WHEEL QUICKLY IT WILL RESPOND. IF I DRIFT ENOUGH TO MAKE A CORRECTION NOTHING HAPPENS UNTIL I RUN OUT OF ROOM AND HAVE TO QUICKLY TURN THE WHEEL. THEN I OVER STEER AND GO TOO FAR THE OTHER WAY. I AM TO MEET WITH A CHRYSLER TECH AND THE GUY FROM CHRYSLER THAT DROVE IT NEXT THURS. FRANKLY AFTER BEING TOLD IT IS THE WAY I DRIVE, I DON'T TRUST THEM AND I WILL NEVER TRUST THIS TRUCK. MY THOUGHTS ARE TO LET THEM SEE WHAT I SEE AND NOT LET THEM TOUCH IT IF YOU ARE INTERESTED IN MY COMPLAINT AND WISH TO SEE FOR YOURSELF. IF WE GET ICE ON THE ROADS LIKE WE WILL ANY DAY, NO ONE COULD KEEP THIS TRUCK UNDER CONTROL. IT IS VERY UNSAFE TO DRIVE. IN A DISCUSSION ON A RAM WEBSITE, I FOUND ANOTHER WHO HAS A LIKE PROBLEM AND HAS NEVER BEEN ABLE TO GET IT CORRECTED. HE IS THINKING ABOUT TRADING IT TO GET RID OF IT. THIS WILL JUST TRANSFER THE PROBLEM TO ANOTHER DRIVER. PLEASE GIVE ME SOME ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR