NHTSA Complaint #10649831 — 2004 LINCOLN TOWN CAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10649831
Vehicle	2004 LINCOLN TOWN CAR
Component	STRUCTURE:BODY
Date of Incident	October 1, 2014
Date Filed	October 24, 2014
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2004 LINCOLN LEAKS ON PASSENGER SIDE UNDER GLOVEBOX AREA, DURING MODERATE TO HARD RAIN, SEEMS TO BE MUCH WORSE WHILE STANDING STILL. PASSENGER CARPET FLOODS AND VEHICLE MUST HAVE 'SHOP VAC' TREATMENT TO GET ALL THE WATER OUT OF THE CAR AND CARPET. LEAVES THE CARPET STAINED AND MUSTY SMELLING. NOW I MUST PUT A LARGE TRASH SACK UNDER THE PASSENGER WINDSHIELD WIPER BLADE SO IF IT RAINS THE CAR WON'T FLOOD. LINCOLN SAYS THEY ARE SORRY BUT DO NOT KNOW WHAT THE PROBLEM IS AS THEY CAN SEE NOTHING WRONG. I SHOWED THEM PICTURES AND LINCOLN WAS UNIMPRESSES. YOU CAN IDENTIFY MY CAR IN THE PARKING LOT WITH BY WATCHING FOR THE TRASHCAN LINER ON THE HOOD. STILL ONGOING PROBLEM. THANKS LINCOLN. *TR

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