NHTSA Complaint #10649721 — 2006 LEXUS IS 350

THE DASHBOARD OF THE CAR IS EXTREMELY STICKY/SHINY ALONG WITH THE TOPS OF THE DOOR PANELS NEAR THE WINDOWS. WHEN THE SUN IS OVERHEAD SHINING DOWN ONTO THE DASHBOARD IN ITS MELTED SHINY STATE IT REFLECTS A GLARE ONTO THE INSIDE OF THE WINDSHIELD MAKING IT EXTREMELY DIFFICULT TO SEE OUT OF THE CAR. ALSO I'M CONCERNED ABOUT THE FUNCTION OF THE PASSENGER SIDE AIRBAG WITH IT BEING UNDER THIS DASH THAT HAS MELTED. ALSO IF THE DASH IS TOUCHED TO ADD OR REMOVE A SUNSHIELD WHEN PARKED IT EASILY COMES APART ONTO FINGERS/HANDS/CLOTHES AND LEAVES A STICKY BLACK RESIDUE. THE RESIDUE MAKES IT DIFFICULT TO ALLOW THE STEERING WHEEL TO SLIDE THROUGH THE HANDS WHILE TURNING AS IT CATCHES/RELEASES EASILY. THE CAR HAS BEEN WELL TAKEN CARE OF AND HAS BEEN A SOUTHERN CALIFORNIA CAR FOR ITS ENTIRE LIFE. PREVIOUS OWNER BOUGHT IT IN COLORADO BUT LIVED IN SOUTHERN CALIFORNIA. IT WAS GARAGE KEPT BY THEM AND IS GARAGE KEPT BY US, THE SECOND OWNERS. NO PROTECTANTS OF ANY KIND HAVE EVER BEEN APPLIED TO THE DASH THAT MAY ALTER THE COMPOSITION OF IT. ONLY DUSTED OFF OR WIPED WITH A DAMP CLOTH WHEN REQUIRED. I'VE SEEN SEVERAL OTHER IS VEHICLES WITH THE SAME EXACT PROBLEM, MANY WORSE THAN MINE. DEALER OFFERED TO FIX FOR $3000 QUOTED PRICE OVER THE PHONE FOR LABOR/MATERIALS. *TR