NHTSA Complaint #10649717 — 2005 GMC ENVOY XUV

THE SPEEDOMETER HAS BEEN AN ONGOING PROBLEM, WITH IT NOT WORKING PROPERLY. IT WILL GO OUT OF WACK WHILE DRIVING, AND YOU DO NOT KNOW WHAT YOUR SPEED IS WHEN IT DROPS PAST THE 120 MPH RANGE, THEN WHEN VEHICLE IS STOPPED, IT MAY READ 60 OR 70 MPH RANGE. PEOPLE ARE MAKING COMPLAINTS ALL OVER ABOUT THIS AS WELL AS THE GAS GAUGE DOING THE SAME THING. GMC DEALER STATES THAT THERE ARE NO RECALLS ON THESE PROBLEMS. THESE ARE SAFETY RELATED PROBLEMS, AND NEED TO BE RECALLED. I HAVE AN EXTENDED WARRANTY ON MY VEHICLE (STILL IN FORCE), WITH A $100 DEDUCTIBLE, BUT WHY SHOULD THE WARRANTY COMPANY PAY FOR THIS, IF IT IS A PROBLEM WITH GM (MANY MAKES AND MODELS, NOT JUST MINE). I ALSO KNOW FOR FACT, WHAT THE PROBLEM IS, AND THAT IS THESE GAUGES HAVE "STEPPER MOTORS", THAT CONTROL THE "NEEDLE" THAT SHOWS SPEED, FUEL, RPM, ECT, AND THE STEPPER MOTORS ARE THE DEFECTIVE PART. WHEN THE STEPPER MOTORS ARE REPLACED, THEY HAVE A NEW PART NUMBER, AS THE DEFECTIVE ONES HAVE THE OLD PART NUMBER. ALL GM DEALERS ARE AWARE OF THIS, YET REFUSE TO REPLACE AT THERE COST. IF THE OEM EQUIPMENT WAS FINE, THEN WHY ARE THE REPLACEMENTS DIFFERENT AND WITH A NEW PART NUMBER. MY GMC DEALER SHIP, WON'T EVEN REPLACE THE STEPPER MOTORS, AND WANT TO REPLACE THE ENTIRE INSTRUMENT CLUSTER. THIS AGAIN IS A SAFETY ISSUE, AND A MONEY ISSUE, AS I KNOW FIRST HAND AFTER RECEIVING A $165 SPEEDING TICKET, NOT KNOWING HOW FAST I WAS GOING WITH NO TRAFFIC AROUND. THE GAS GAUGE MAY READ HALF A TANK, AND THEN YOU STALL OUT ON THE FREEWAY, AND GET REAR ENDED, WHICH AT THOSE SPEEDS, HOPE YOU OR THE PERSON THAT REAR ENDS YOU SURVIVE! NOT TO MENTION AN INSURANCE CLAIM (AUTO AND/OR BI CLAIM), AND/OR A POSSIBLE DEATH. BY THE WAY, I AM AN AUTO INSURANCE ADJUSTER BY TRADE, AND HAVE BEEN FOR 34 YEARS. I SIMPLY WANT A RECALL ON THIS ONGOING PROBLEM, SO FOLKS CAN DRIVE DOWN THE ROAD SAFELY AGAIN, WITH PEACE OF MIND. *TR