NHTSA Complaint #10649573 — 2008 DODGE RAM 3500

WHILE TRAVELING IN HEAVY RAIN, THE WIPERS STARTED TO OPERATE IN INTERMITTENT MODE, EVEN THOUGH THE SWITCH WAS SET TO CONTINUES OPERATION. MINUTES LATER, THEY SEEMED TO QUIT ALTOGETHER. USING WINDOW WASH WOULD GET ME THE NORMAL FOUR SWIPE FUNCTION, SO I HAD TO CONTINUE UNDER THIS PATTERN. AS I CONTINUED, THE WIPER FUNCTION WOULD OCCASIONALLY RETURN TO FULL, OR INTERMITTENT FUNCTION WITHOUT REGARD TO SWITCH POSITION (EXCEPT OFF). THE NEXT DAY WAS DRY, AND THE WIPERS OPERATED NORMALLY, AND LOCAL DEALER COULD NOT FIND A PROBLEM. IN THE NEXT RAIN, THE PROBLEM RETURNED AFTER ABOUT TWENTY MINUTES OF USE. I RETURNED TO THE DEALER, BUT RAIN HAD STOPPED, AND SO DID THE PROBLEM. IT HAS NOW BEEN ABOUT THREE YEARS OF DEALING WITH THIS ISSUE, AND STILL I GET NOTHING BUT FRUSTRATED SHRUGS. THIS PROBLEM CAN ARISE WITHIN MINUTES OF RAIN, OR THIRTY PLUS MINUTES, BUT DOES NOT HAPPEN IF I RUN THE WIPERS WITHOUT RAIN. I DID ONE EXPERIMENT WHEN THE TRUCK HAD BEEN PARKED OUTDOORS AND IT STARTED TO RAIN. WITHOUT MOVING, I STARTED THE WIPERS AND LET THEM RUN. THEY OPERATED NORMALLY FOR MORE THEN AN HOUR BEFORE THE PROBLEM STARTED, SO I BELIEVE AIRFLOW IS GETTING WATER SOME PLACE THAT IS CAUSING THE PROBLEM. AFTER INFORMING THE DEALER, THEY WANT TO DO A VERY EXPENSIVE TRIAL AND ERROR, NOW THAT THE TRUCK IS OUT OF WARRANTY. *TR