NHTSA Complaint #10649235 — 2008 TOYOTA PRIUS

DRIVING ON SB HWY 35 AT 74MPH, MASTER WARNING LIGHT CAME ON AND VEHICLE SHUT DOWN, NO ELECTRICAL OR ENGINE CONTROL. PULLED SAFELY TO SHOULDER OF ROAD. CAR WOULD NOT RESTART. GOT OUT OF CAR, LOCKED CAR, UNLOCKED CAR (TOYOTA TECHNICIAN INSTRUCTIONS), THEN CAR RESTARTED. GOT CAR OFF THE ROAD, CONTACTED STATE FARM FOR TOW TO AUTONATION TOYOTA SOUTH AUSTIN. TOYOTA TECHNICIAN REMOVED A THIRD PARTY TELEMATIC DEVICE (IN-DRIVE) FROM OBD PORT. VEHICLE DIAGNOSTIC SCAN SHOWED TWO COMMUNICATION ERRORS U0100 AND U0111. THIRD PARTY TELEMATIC DEVICE WAS NOT REINSTALLED. VEHICLE WAS TEST DRIVEN, HELD OVERNIGHT, TEST DRIVEN AGAIN AND THE ERRORS OR SHUTDOWN DID NOT REPEAT. TOYOTA SERVICE MANAGER SAID THEY HAVE SEEN THIRD PARTY DEVICES CONNECTED TO ODB PORT CAUSE ERRORS AND HAVE TO BE REMOVED OR REPLACED. WE HAVE THREE HYBRID VEHICLES IN OUR HOUSEHOLD EACH WITH A THIRD PARTY TELEMATIC DEVICE FROM IN-DRIVE. ALL THREE HAVE BEEN REMOVED AND RETURNED TO IN-DRIVE WITH SUPPLIED PACKAGING AND RETURN INSTRUCTIONS. *TR