NHTSA Complaint #10649050 — 2006 CADILLAC DTS

TODAY I HAD THE GM RECALL 14299 PERFORMED ON MY CADILLAC DTS AT MY LOCAL CADILLAC DEALERSHIP. THE REPAIR TOOK ABOUT 1 HOUR AND THE CAR WAS RETURNED TO ME WITH THE INSTRUCTIONS FROM THE DEALERSHIP THAT ONE KEY HAD A "CLAMP" ON IT AND IF I REMOVED THE "CLAMP" AND THE NEW KEY INSERT DID NOT STAY IN PLACE THAT THEY WOULD NEED TO "FIGURE SOMETHING OUT". I WAITED AN HOUR FOR THE GLUE TO DRY AND ATTEMPTED TO REMOVE THE "CLAMP" AND THE INSERT WAS ADHERED TO THE CLAMP AS IT APPEARED RESIDUAL GLUE HAD STUCK TO THE FACE OF THE INSERT AND THE UNDERNEATH SLIDE OF THE CLAMP. I THEN WENT TO PUT A KEY CHAIN ON MY GM VALET KEY AND THE INSERT POPPED OUT OF PLACE ON THAT KEY AS WELL. I HAVE NOT YET CONTACTED THE GM DEALERSHIP, BUT THIS RECALL REPAIR IS VERY TROUBLING AS IT DOES NOT APPEAR THAT THIS REPAIR WILL HAVE THE LONGEVITY NEEDED TO STAY IN PLACE AND PROTECT THE CONSUMER. I HAVE PHOTOS OF THE KEYS IF NEEDED. *TR