NHTSA Complaint #10648278 — 2013 KIA SORENTO

2013 KIA SORENTO LX LOSS OF ACCELERATOR CONTROL. I HAD JUST EXITED A 55MPH BOULEVARD ONTO A 35MPH RESIDENTIAL STREET. AS I ACCELERATED TO THE POSTED SPEED THERE WAS A ?POP?, THE CAR LURCHED, AND THE ENGINE LIGHT CAME ON. THE ENGINE WAS STILL RUNNING BUT THERE WAS NO RESPONSE FROM PRESSING THE ACCELERATOR PEDAL. I CUT OFF THE ENGINE, WAITED A MINUTE AND RESTARTED IT. THE ENGINE, TRANSMISSION AND ELECTRICAL ALL SEEMED TO BE FINE BUT THE ACCELERATOR WAS NON-RESPONSIVE. SURPRISINGLY THE ENGINE IDLE SPEED WAS SUFFICIENT TO PUSH THE CAR ALONG ON MODERATELY HILLY ROADS. I MANAGED TO GET THE CAR TO THE KIA DEALER, WHERE I PURCHASED IT, AND LEFT IT WITH THE SERVICE DEPARTMENT. AFTER I GOT HOME I DID A GOOGLE SEARCH FOR ?KIA SORENTO ACCELERATION? AND FOUND MULTIPLE REPORTS OF ACCELERATOR PROBLEMS WITH 2012 THROUGH 2014 KIA SORENTOS. HTTP://WWW.KIA-FORUMS.COM/2011-2013-XM-SORENTO-FORUM/76454-2012-SORENTO-DISCONNECTED-ACCELERATOR.HTML HTTP://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2013/ENGINE/DIED_WHILE_DRIVING.SHTML AFTER REVIEWING THE VARIOUS POSTS I BELIEVE THAT THE COMPUTER SOFTWARE UPGRADE THAT THE SERVICE DEPARTMENTS ARE LOADING ARE NOT GOING TO RESOLVE THE ISSUE, OTHERWISE KIA WOULD NOT HAVE BEEN HAVING THIS ISSUE FOR SEVERAL YEARS. I BELIEVE THE ACTUAL ISSUE IS A FAULTY PART THAT HAS NOT BEEN REPLACED OR REDESIGNED. IF THAT IS THE CASE THEN I WILL HAVE THIS ISSUE AGAIN SOMETIME IN THE FUTURE. THE TECH REPORTED THAT THEY FOUND 3 SERVICE CODES. THEY CLEARED THE CODES, CHECKED THE COMPUTER SOFTWARE AND "FOUND OLD VERSION". THEY REPORTED THAT THEY UPDATED THE SOFTWARE AND PERFORMED A THROTTLE CLEANING. THEY TEST DROVE THE CAR TWICE AND THE ENGINE LIGHT DID NOT TURN BACK ON (NO CODES). *TR