NHTSA Complaint #10648227 — 2004 CHEVROLET MALIBU

POWER STEERING LOCKED UP WHILE DRIVING THRU A CURVE CAUSING A ACCIDENT WHICH RESULTED IN ONE RIDER INJURY. WE MADE A CLAIM WITH GM AND THEY DENIED IT STATING THAT THE DATA FROM THE BLACK BOX SHOWED THAT THERE WAS NOT ANY EQUIPMENT MALFUNCTIONS. THE POWER STEERING STARTED WORKING AFTER THE ACCIDENT. THE DATA SHOWED THAT THE DRIVER SIDE SEAT BELT LOCK WAS TOLD TO DEPLOY AND IT DID NOT. TO ME AND EVERYBODY ELSE, THAT IS AN EQUIPMENT MALFUNCTION. GM TOLD ME THAT SINCE THE DRIVER WAS NOT HURT THAT THEY DENIED THIS ONE ALSO. THE BACK SEAT RIDER WAS INJURED WHEN THE REAR DOOR GLASS SHATTERED SENDING GLASS INTO THE BACK OF HIS HEAD. THIS REQUIRED MEDICAL ATTENTION TO REMOVE ALL OF THE GLASS FRAGMENTS. *TR