NHTSA Complaint #10648210 — 2009 DODGE DURANGO 4X4 HYBRID

MY 2009 DODGE DURANGO 4WD V8-5.7L HYBRID IS LURCHING AND THUMPING DURING BREAKING AT LOW SPEEDS. A CERTIFIED MECHANIC DETERMINED THE ISSUE IS THE "REAR AXLE PINION NUT". THE MECHANIC ALSO INFORMED ME THAT THIS PART IS UNDER RECALL ON MY MODEL AUTOMOBILE (N08130925-051). A CALL TO CHRYSLER CUSTOMER SERVICE REVEALED THAT MY VEHICLE HAS AN 8.25 REAR AXLE AND THE RECALL IS ONLY ON VEHICLES WITH A 9.25 REAR AXLE. THE REPRESENTATIVE AT CHRYSLER SAID THAT THERE IS NOTHING THEY CAN DO TO HELP ME. I FIND IT INCREDIBLY UNREASONABLE TO HAVE RECALLED THIS VEHICLE MODEL WITH THE IDENTICAL PROBLEM ON A DIFFERENT SIZE AXLE AND NOT ALSO FIX THE RECALLED PROBLEM ON MY VEHICLE. *TR