NHTSA Complaint #10644557 — 2005 MERCURY MONTEREY STRUCTURE:BODY:TAILGATE

Complaint Details

ODI Number	10644557
Vehicle	2005 MERCURY MONTEREY
Component	STRUCTURE:BODY:TAILGATE
Date of Incident	August 9, 2014
Date Filed	October 14, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY SON AND I WERE PUTTING GROCERIES IN THE BACK OF THE VAN AND THE TAILGATE FELL ON HIS HEAD. THE AUTOMATIC LIFT WOULDN'T LIFT UP. MY SON HAD TO PHYSICALLY LIFT IT UP. I CALLED THE COMPANY (MERCURY) AND REPORTED WHAT HAPPENED AND THE GENTLEMAN SAID THAT THERE WAS NO RECALL AND HE WAS SORRY THIS HAPPENED AND HUNG UP. HE WOULDN'T LET ME ASK ANY QUESTIONS. THE TAIL GATE DOESN'T OPEN AT ALL NOW. *TR

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