NHTSA Complaint #10644357 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10644357 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
BOUGHT THE CAR 7/12/2013 ABOUT 3 MONTHS AFTER PURCHASE. BACKING OUT OF DRIVEWAY ON BUSY STREET, POWER STEERING WENT OUT RIGHT IN THE MIDDLE OF THE STREET , THANK GOD THERE WASN'T A CAR COMING UP ON ME,, COULD BARELY TURN IT TO PULL TO THE SIDE, SHUT IT OFF AND ON AND THE POWER ASSIST WAS OK.. TILL ABOUT 3 MONTHS LATTER WAS ON THE FREEWAY AND WITHOUT WARNING, BOOM,, NO POWER STEERING. WAS ABLE TO PULL OFF TO THE SIDE, TURNED IT OFF, THEN ON THEN IT WORKED AGAIN,, TOOK IT TO THE DEALER 4/14/2014 THEY SAID IT WOULD COST ALMOST 1,800.00 TO FIX AND ITS NOT COVERED ON THE WARRANTY,,, DROVE OFF, BECAUSE IM A SINGLE DAD WITH 2 DAUGHTERS, NOW I CANT TRUST DRIVING THAT CAR ANY MORE , BECAUSE I DON'T KNOW WHEN THE STEERING IS GOING OUT,, LAST TIME IT WENT OUT AND STAYED OUT,, STILL MAKING PAYMENT AND HAVEN'T DRIVEN CAR IN 2 MONTHS,, DON'T KNOW WHAT TO DO,, DON'T HAVE THE MONEY TO FIX IT,, THIS CAR SHOULD BE RECALLED FOR SAFETY REASONS,,, CONTACTED FORD AND THEY SAID TUFF-[XXX],,, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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