NHTSA Complaint #10644088 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	10644088
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	December 23, 2013
Date Filed	October 11, 2014
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE SHUDDERING CLUTCH/TRANSMISSION ISSUE SEEMS TO COME STANDARD WITH THESE CARS. I BOUGHT A 2013 TITANIUM FOR MY WIFE AND I AND WE BOTH IMMEDIATELY NOTICED THE SHUDDERING ON TAKE-OFFS. WE WERE TOLD BY THE DEALER THAT THE SHUDDERING IS CAUSED BY OUR METHOD OF DRIVING, AND WERE ACTUALLY TOLD TO ACCELERATE MORE FROM STOPS. WE WERE TOLD THAT THIS CAR IS LIKE HAVING A MANUAL TRANSMISSION AND HAS TO BE DRIVEN SIMILAR, HUH, BUT I BOUGHT AN AUTOMATIC TRANSMISSION AND AFTER DRIVING FOR OVER 30 YEARS I HAVE TO RETRAIN ON HOW TO DRIVE THIS CAR. WE PAID ALOT FOR THIS CAR AND HOPE THAT FORD TAKES CARE THIS PROBLEM AND STOP TELLING THESE DEALERSHIP TO TELL THE CUSTOMER THAT THEY ARE DRIVING THE CAR WRONG. THE CAR OCCASIONALLY JOLTS FORWARD WHEN SHIFTING AT LOW GEAR. WIFE AND I ARE AFRAID OF REAR ENDING SOMEONE. *TR

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