NHTSA Complaint #10644000 — 2012 BMW 535I

I LEASED A 2012 NBMW 535I FROM PAUL MILLER BMW OF WAYNE, NJ. PAUL MILLER BMW IS A CERTIFIED AND AUTHORIZED BMW DEALER IN NJ, AND HANDLED ALL SERVICES FOR SEVERAL REPAIRS TO MY VEHICLE. I HAVE HAD TO REPLACE 19 TIRES FOR FLATS AND OTHER ISSUES IN A LITTLE OVER 2 YEARS SINCE LEASING MY VEHICLE. THIS CAR OBVIOUSLY HAS A TIGHT SUSPENSION WITH LOW PROFILE (40) TIRES AND THIS CAR IS PARTICULAR MAY BE MORE DEFECTIVE THAN OTHERS. SINCE THIS CAR?S RELEASE AND SOME PRIOR YEARS OF THE BMW 535I, I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT THE DANGER OF DRIVING THIS CAR AS IT FEELS LIKE GIANT BOULDER FALLS ONTO THE CAR WHEN IT HITS EVEN MODEST POTHOLES OR ROAD IMPERFECTIONS. BMW AS COMPANY SHOULD NOT MARKET THIS CAR TO ANY URBAN AREA CUSTOMERS, WHICH I HOPE THE FTC AND OTHER GOVERNMENT AGENCIES WOULD PLEASE ENFORCE BEFORE PEOPLE GET KILLED OR SERIOUSLY INJURED. I HAVE TRIED SEVERAL TIMES TO ASK BMW CORPORATION, FINANCIAL SERVICES, AND NJ PAUL MILLER BMW IN WAYNE NJ TO RESOLVE THIS ISSUE AND THEY ARE UNWILLING TO DO SO. ALSO BMW FINANCIAL SERVICES BREACHED WARRANTY AS THEY PROVIDED USED TIRES DURING FEBRUARY 2014 EVEN THOUGH I HAVE A TIRE REPLACEMENT CONTRACT THAT I PAID THEM $1813 FOR. PAUL MILLER BMW ALSO TRIED TO CHARGE ME FOR NEW TIRES BECAUSE 3 OF THEM NEEDED TO BE REPLACED DURING ONE EPISODE WHEN I HIT SOME HIGHWAY BUMPS. THEY ALSO SUGGESTED PUTTING LIQUID NITROGEN INTO THE TIRES AND BILLED ME FOR THIS. THE TIRES WENT FLAT IMMEDIATELY THEREAFTER. THIS WAS YET ANOTHER BREACH OF CONTRACT AS BMW'S TOWING SERVICE DID NOT PICK ME UP MULTIPLE TIMES WHEN FLATS OCCURRED. THEY ALSO SAID THE RUNFLAT TIRES CAN BE DRIVEN AT 50 MPH OR LESS FOR SEVERAL MILES AND THIS DID NOT WORK ON MULTIPLE OCCASIONS AS THE TIRES SHREDDED AND I WAS STRANDED - ONE TIME OF WHICH WAS WITH A CUSTOMER IN THE CAR! *TR