NHTSA Complaint #10643999 — 2009 JAGUAR XF AIR BAGS

Complaint Details

ODI Number	10643999
Vehicle	2009 JAGUAR XF
Component	AIR BAGS
Date of Incident	May 14, 2014
Date Filed	October 11, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE DASHBOARD BUBBLES UP AND SEPARATES CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAV SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING CUTS AND SPLINTERS. THIS ALSO WAS NOT COVERED BY WARRANTY. ALSO HORN PAD WORKS INTERMITTENTLY CAUSING A DANGEROUS SITUATION. AFTER BRINGING TO DEALER IT WAS DIAGNOSED USER ERROR THAT I WAS NOT HITTING THE PAD HARD ENOUGH. AFTER DEALER HIT PAD SO HARD IT BENT THE EMBLEM ON HORN, DEALER THEN REFUSED LIABILITY FOR PARTS BROKEN WHILE IN SHOP. *TR

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