NHTSA Complaint #10642009 — 2005 FORD FREESTYLE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10642009
Vehicle	2005 FORD FREESTYLE
Component	VEHICLE SPEED CONTROL
Date of Incident	September 26, 2014
Date Filed	October 7, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

IT FIRST STARTED WHILE DRIVING DOWN THE STREET MY TRACTION CONTROL LIGHT AND MY WRENCH LIGHT SUDDENLY CAME ON. MY VEHICLE WAS PUT INTO "SAFE MODE"WHICH CAUSED MY CAR TO STOP LOSING ALL POWER. I LOOKED UP MY VIN NUMBER AT FORD.COM AND IT SAID A RECALL IS IN ACTION BY THE COMPANY TO REMEDY A SAFETY OR EMISSIONS-RELATED CONCERN RELATED TO A VEHICLE TO THE DEALER FOR SERVICE. I CONTACTED THE SERVICE DEPARTMENT AT FORD AND THE CUSTOMER RELATIONSHIP CENTER AND WAS TOLD ITS NOT A RECALL IT WAS UNDER AN EXTENDED WARRANTY THAT EXPIRED IN MAY 31ST 2013. JUST ON OCT 4 2014 I WAS DRIVING ON THE EXPRESSWAY WITH MY WIFE AND CHILDREN AND THE CAR SUDDENLY PUT IT INTO SAFE MODE AND ABRUPTLY STOPPED! IM SORRY BUT IT SOUNDS LIKE A SAFETY CONCERN TO ME AND SHOULD BE CONSIDERED A RECALL. *TR

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