NHTSA Complaint #10641983 — 2002 NISSAN FRONTIER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10641983
Vehicle	2002 NISSAN FRONTIER
Component	STEERING
Date of Incident	September 29, 2014
Date Filed	October 7, 2014
Mileage	199,887 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

I GOT A RECALL FOR THE STEERING COLUMN. I WAS TOLD THERE WOULD BE NO COST TO ME FOR LABOR AND PARTS. I TOOK MY VEHICLE TO THE DEALER AND THEY WANTED TO CHARGE ME $208 TO REMOVE SOME RUSTED BOLTS THAT HAD TO BE REMOVED TO GET TO RECALLED PART.. I GOT IN TOUCH WITH NISSAN CORP. THEY REVIEWED THE INFORMATION AND SENT ME A LETTER STATING "IT FALLS OUTSIDE THE PARAMETERS OF THE NEW VEHICLE LIMITED WARRANTY". MY COMPLAINT IS, WHY SHOULD I HAVE TO PAY ANYTHING FOR A RECALLED PART. IF THE PART WAS NOT FAULTY I WOULDN'T BE REMOVING THOSE BOLTS ANYWAY. I THINK NISSAN CORP. SHOULD INCUR ANY COST ASSOCIATED WITH REPLACING THE RECALL ON THE "COMPLETE STEERING COLUMN RECALL". *TR

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