NHTSA Complaint #10641980 — 2003 HONDA CIVIC HYBRID ENGINE

Complaint Details

ODI Number	10641980
Vehicle	2003 HONDA CIVIC HYBRID
Component	ENGINE
Date of Incident	January 10, 2012
Date Filed	October 7, 2014
Mileage	144,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

STRONG JUDDER OR SHUDDER, ALONG WITH NOISE, FROM TRANSMISSION AT INTERSECTION. CVT TRANSMISSION. RECENTLY, HAS BECOME WORSE. CHANGE OF TRANSMISSION FLUID TOOK AWAY THE NOISE...TEMPORARILY. 3000 MILES LATER, IT HAS RETURNED, AND IS WORSE. BURNISHING DOES NOT HELP IT. IN HONDA CIVIC HYBRID (HCH) FORUMS, THERE ARE HUNDREDS OF ENTRIES ON THIS PROBLEM. MANY HONDA DEALERS ARE EXTENDING WARRANTY, REPLACING FLUID FOR FREE, OR CHECKING ERG FOR FREE. A HONDA DEALER IN ANOTHER STATE SAYS THERE WAS AN EXTENDED WARRANTY ISSUE FROM HONDA THAT DEALS SPECIFICALLY WITH THIS ISSUE. ANOTHER OWNER POSTS THAT SHUDDER OR JUDDER UP TO 15 MPH REQUIRES HONDA TO DRAIN AND BURNISH THE 2003-2005 HONDA HYBRID CVT CLUTCH. HONDA WILL CHECK THE EGR VALVE DURING THIS SERVICE TOO. HONDA TECH ARTICLE# ATS06070. STILL OTHERS HAVE RECEIVED AN EXTENDED WARRANTY ON THIS ISSUE IN THE MAIL. MY DEALER REFUSES TO DO ANYTHING FREE OF COST. I BELIEVE THAT THIS IS UNTRUE. PLEASE ASSIST. BURNISHING DOES NOT WORK, CHANGING FLUID DOES NOT WORK. MY DEALER(S) IN THE AREA ARE: PACIFIC HONDA, 4761 CONVOY ST, SAN DIEGO, CA 92111, (858) 694-1000, MISSION HONDA AND DCH 5812 MISSION GORGE RD, SAN DIEGO, CA 92120, (619) 521-6000. *TR

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