NHTSA Complaint #10641830 — 2008 JEEP WRANGLER

TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE DEALER STATED THAT THE TIE RODS AND STEERING DAMPERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. THE TIE RODS AND THE STEERING DAMPERS NEEDED TO BE REPLACED AGAIN. ON A DIFFERENT OCCASION, WHILE DRIVING 10 MPH, THE VEHICLE SUDDENLY BEGAN TO WOBBLE. THE DEALER STATED THAT THE REAR PASSENGER SIDE AXLE SHAFT WAS BENT AND CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO SPECIFIED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS) OR NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE FAILURE MILEAGE WAS 45,010.