NHTSA Complaint #10641777 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	10641777
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 31, 2014
Date Filed	October 6, 2014
Mileage	990 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

GEARS STARTED GRINDING BETWEEN THE 2ND AND 3RD GEAR. WHEN THIS HAPPENS, AN ERROR MESSAGE POPS UP ON SCREEN AND THE CAR STARTS JUMPING. THIS HAPPENED IN A NEW CAR WITH LESS THAN 1,000 MILES. TAKING TO A DEALERSHIP RESULTED IN A CURSORY GLANCE WITH NO PROBLEMS REPORTED. BUT THE INCIDENT HAPPENED TWICE AFTER THAT. DIFFICULT TO REPRODUCE, BUT IS A PERSISTENT PROBLEM, AS OTHER OWNERS OF THE SAME MODEL HAVE REPORTED. A "FIX" BY FORD TRANSFERS THE PROBLEM TO A HIGHER GEAR WHICH INCREASES THE POSSIBILITY OF A CRASH AT HIGH SPEEDS. *TR

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