NHTSA Complaint #10641550 — 2014 FORD MUSTANG

I HAD A BLOW OUT THE VEHICLE ACCELERATED AND I COULD NOT STOP IT I ENDED UP HITTING A CURB WHICH ACTUALLY STOPPED THE VEHICLE AND THE TIRE ROD WAS BROKE THE STEERING WAS OUT THE SUSPENSION WAS OUT THE COMPLETE BRAKE SYSTEM WAS OUT I WAS THANKFUL THAT MY CHILD TO JUST BE BRUISED BECAUSE THERE WAS A HOLE ON SIDE OF TIRE BIGGER THAN 1/2 DOLLAR. I WAS TOLD THE TIRES WOULD NOT BLOW OUT (AT DEALER SHIP) AND PAID EXTRA WHEN I BOUGHT THE CAR FOR THE PROTECTION. I CALLED FORD CUSTOMER SERVICE REGARDING THE DAMAGE THE VEHICLE OCCURRED JUST BECAUSE OF A BLOW OUT . THE WOMAN WAS EXTREMELY RUDE AND SAID YOU SHOULDN'T HAVE HIT A CURB ANY EXPERIENCE DRIVERS OUT HERE KNOWS IF YOU HIT A CURB IT DOES NOT CAUSE THIS DAMAGE AND I AM THANKFUL FOR MY INSURANCE AS THEY ARE LOOKING INTO THE VEHICLE AS SERIOUS DEFECTS. I WAS TOLD THAT THE DAMAGE TO THIS VEHICLE HAPPENED AT THE TIME OF THIS SO CALLED BLOW OUT AND THAT IS WHY I HAD NO CONTROL OVER THE VEHICLE SO I TRULY BELIEVE THAT WHEN THE DAMAGE OCCURRED TO THE DRIVER SIDE BACK TIRE WAS THE RESULT OF MAYBE A ROD HITTING THE BACK TIRE CAUSING THE BLOW OUT BECAUSE I HAVE DRIVEN A VEHICLE FOR OVER 35 YEARS AND NEVER HAD THIS MUCH DAMAGE NOR THIS MUCH PROBLEM DUE TO A BLOW OUT. NO WARNING LIGHTS APPEARED ON MY VEHICLE UNTIL I GOT STOPPED NOT EVEN LOW PRESSURE TIRE ...WHEN THE STEERING WENT OUT IT FELT LIKE I WAS TRYING TO DRIVE A CAR WITH THE KEYS OFF , THE STEERING WHEEL FROZE.... AT THIS TIME I STILL DO NOT KNOW ALL THE DAMAGE AS THIS WAS JUST VISUAL INSPECTION FROM THE PEOPLE WHO ARE ATTEMPTING TO FIX MY NEW CAR ...I DO BLAME FORD FOR THIS AS THIS WAS UNUSUAL AS I DID NOT HAVE AN ACCIDENT YET THE CAR LOOKS LIKE IT HAS BEEN IN A HEAD IN COLLISION. *TR