NHTSA Complaint #10641336 — 2011 NISSAN PATHFINDER

THE VEHICLE HANDLES SMOOTHLY ON A SMOOTH SURFACE, BUT WHEN I HIT A SMALL BUMP IN THE ROAD, THE STEERING WHEEL SHIMMIES GIVING YOU THE FEELING THAT YOU MIGHT LOSE CONTROL. BIG BUMPS IN THE ROAD AT HIGHER SPEEDS (60-70 MPH) ARE DECIDEDLY UNCOMFORTABLE. I TOOK THE VEHICLE TO A NISSAN DEALER AND A VERY KNOWLEDGEABLE TECNICIAN DROVE THE VEHICLE WITH ME BUT COULD FIND NO STRUCTURAL PROBLEM. THE DEALER I PURCHASED THE VEHICLE FROM MACHINE BALANCED AND ALIGNED THE VEHICLE BUT THE BEHAVIOR OF THE VEHICLE REMAINS THE SAME. THE MAINTENANCE MANAGER WENT ON LINE IN THE INTERNET TO SEARCH FOR ANY COMMON COMPLAINTS AND CONCLUDED THAT WHAT I FEEL AND SEE IS THE RESULT OF THE WAY THE VEHICLE FRAME IS MADE WHICH CAUSES THE MOVEMENT WHEN YOU HIT A BUMP OR DIVOT IN THE ROAD. I HAVE TO HOLD ONTO THE WHEEL WHEN I HIT A BUMP, AS IF I WAS FLYING A SMALL AIRPLANE IN ROUGH WEATHER. SURELY A VEHICLE WITHOUT ACCIDENT, WITH 26,000 MILES SHOULD NOT BEHAVE LIKE THAT. FURTHERMORE, I DON'T BELIEVE THAT A MANUFACTURER COULD PUT A PRODUCT ON THE ROAD WITH A BUILT IN HANDLING PROBLEM LIKE THAT. PLEASE TELL ME WHAT TO DO. I AM VERY UNHAPPY WITH THIS ONE ASPECT OF THE VEHICLE. THIS 2011 PATHFINDER MEETS MY NEEDS BUT THE STEERING MOVEMENT THAT TAKES PLACE WHEN I HIT A LITTLE PATCH OF ROUGH ROAD MAKE ME FARE OF LOSING CONTROL WHEN IT HAPPENS WITHOUT A WARNING. *TR