NHTSA Complaint #10640727 — 2005 CHRYSLER PACIFICA

THE HEADLIGHTS INTERMITTENTLY WOULD NOT WORK AND THEN STOPPED WORKING COMPLETELY. I BELIEVE THIS IS DUE TO THE WIRING HARNESS ISSUE THAT WAS RECALL ON MANY OTHER 05 PACIFICAS UNDER 05V066000. MY VIN DOES NOT PULL UP THAT IT WAS AFFECTED IN THIS RECALL, BUT I HAVE THIS AND ANOTHER ISSUE THAT I SUBMITTED A COMPLAINT FOR THAT SHOULD BE COVERED UNDER THE RECALL. THE CHRYSLER COMPANY SAID EVEN THOUGH IT APPEARS TO BE THE SAME ISSUE IN THE RECALL, SINCE MY VIN DOES NOT SHOW TO BE APART OF THAT RECALL, THEY WILL NOT DO ANYTHING TO HELP FIX THE COSTLY ISSUE. I DO NOT KNOW WHERE ELSE TO GO FOR HELP. I SUBMITTED A COMPLAINT THROUGH CHRYSLER AND THEY SAID THEY WOULD NOT HELP UNLESS THERE WAS A RECALL EXPANSION THAT EVENTUALLY INCLUDED MY VIN, BUT NOT TO COUNT ON IT. I TOLD CHRYSLER THAT JUST BECAUSE THIS VIN WAS MISSED IN THE INVESTIGATION THAT IT WAS THE RIGHT THING TO DO FOR THEM TO FIX IT.. I WAS TOLD THEY COULD NOT AND WOULD NOT HELP. THANK YOU.. *TR