NHTSA Complaint #10640439 — 2003 SATURN ION

ASK A MECHANIC SPRING 2014, WE HAD THE RECALL ON THE IGNITION FIXED ON MY 2003 SATURN. ON SEPTEMBER 9TH MY SON DROVE THE SATURN TO DETROIT MI. ABOUT HALF WAY THERE ON I-94, AT RUSH HOUR, THE SATURN LOST POWER AND BEGAN STOPPING. HE WAS GOING ABOUT 70 MILES/HOUR AND DIDN'T HAVE EXTRA KEYS ON THE KEY RING. LUCKILY, HE IS STRONG, SMART AND QUICK THINKING. HE WAS ABLE TO WRESTLE THE STEERING COLUMN TOWARD AN EXIT, WHILE DEPRESSING THE CLUTCH AND RESTARTING THE CAR. THANKFULLY IT STARTED! IF I HAD BEEN DRIVING THE CAR, I DON'T THINK I COULD HAVE DONE THOSE THINGS. WE CALLED THE DEALERSHIP THAT FIXED THE CAR AND AFTER NUMEROUS CALLS, THEY SAID THEY WERE NOT AUTHORIZED TO TOW THE CAR AND FIX IT. NOW SEVERAL WEEKS LATER AND IN RESPONSE TO LETTERS SENT TO GM EXECUTIVES, THEY TELL US THE SAME THING. I AM TELLING THEM THEIR FIX IS NOT A FIX! I DON'T WANT OTHERS INJURED OR DEAD. WHY IS THIS ENTITLED 'ASK A MECHANIC'? WE WERE TOLD MANY YEARS AGO BY A MECHANIC AT THE SATURN DEALER NOT TO HANG EXTRA KEYS ON OUR RING. THIS DEALER HAS BEEN GONE FOR MANY YEARS. MAYBE SOMEONE NEEDS TO ASK A CURRENT MECHANIC IF THIS IS THE RIGHT FIX FOR GM VEHICLES. *TR