NHTSA Complaint #10640438 — 2005 TOYOTA TUNDRA

WE RECEIVED SEVERAL RECALL NOTICES FOR FRAME DETERIORATION AND THE NEED FOR INSPECTION, CORRECTION AND ANTI-CORROSION CHEMICAL APPLICATION. WE TOOK IT TO THE TOYOTA DEALER AS REQUESTED. THEY CALLED THE NEXT MORNING TO HAVE US PICK UP THE VEHICLE AND THE ANTI-CORROSION SPRAY (BLACK GOOEY STUFF SIMILAR TO UNDERCOATING) THAT THEY USED WAS EVERYWHERE, INCLUDING ON THE WIRING HARNESSES, BRAKE LINES, THE STEP BARS THAT WE INSTALLED AFTERMARKET LAST YEAR, INSIDE OF THE WHEEL WELLS, THE MUD FLAPS - IT WAS STILL WET AND SMELLED AWFUL. WE CONTACTED THE SERVICE MANAGER WHO BLEW US OFF, WE CALLED TOYOTA AND THEY REFUSED TO ASSIST, OTHER THAN TO TAKE DOWN THE COMPLAINT ON PAPER. I CAN'T SEEM TO FIND AN ATTORNEY EVEN REMOTELY INTERESTED IN ASSISTING WITH THIS CASE. TOYOTA SAYS THAT THE COATING MAY NEVER DRY SO IT WILL ATTRACT ALL DIRT AND GRIME THAT IT'S EXPOSED TO. IT LOOKS AND SMELLS HORRIBLE. WE CAN'T EVEN SELL IT BECAUSE IT SMELLS SO BAD! TOYOTA WON'T REMOVE IT OR EVEN REPAIR IT, NOR WILL THEY REPLACE THE VEHICLE. *TR