NHTSA Complaint #10640430 — 2005 LEXUS RX330

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10640430
Vehicle	2005 LEXUS RX330
Component	STRUCTURE
Date of Incident	December 20, 2011
Date Filed	October 1, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

BESIDES MELTING/SHINING/STICKY DASHBOARD THE WHOLE BOARD IS CRACKED STRAIGHT FROM THE PASSENGER DOOR TO THE DRIVERS DOOR. IN 2010 WHEN I HAD IT IN FOR SERVICE TO JM LEXUS (MARGATE) I ASKED ABOUT GETTING IT FIXED OR REPLACED AS I WAS WORRIED IT FALL DOWN FROM WHERE THE CRACK IS. THE GENTLEMEN'S ANSWER WAS THAT THE CAR IS 6 YEARS OLD. I EXPLAINED I HAVE ANOTHER CAR THAT IS OLDER WITHOUT THE ISSUES. THE REPAIR WOULD BE MY EXPENSE. I NOW HAVE A CAR THAT HAS REDUCED RESALE OR TRADE IN VALUE THAT COST A LOT OF MONEY. *TR

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