NHTSA Complaint #10640422 — 2011 CHEVROLET CAMARO

BROUGHT MY CAMARO TO DEALERSHIP FOR RECALL 14294, IGNITION KEY PROBLEM. THE SOLUTION OF REMOVING THE BLADE FROM THE "FLIP" KEY AND ADDING A SEPARATE KEY CREATES A WORSE PROBLEM. ONE, IT WEIGHS MORE DEFEATING THE RECALL CONCERN AND TWO HANGS LOWER INCREASING THE PROBABILITY OF HITTING YOUR KNEE, AGAIN DEFEATING THE REASON FOR THE RECALL AND ADDING A POTENTIAL MEDICAL CONCERN. AND WE WOULD BE RECEIVING AN INFERIOR DESIGN TO WHAT I BOUGHT. I TOLD THEM TO CHANGE IT BACK BECAUSE OF THE ABOVE FLAWS. SINCE THEY STILL SELL THE CARS WITH THE "FLIP" KEY, WHY CANT THEY JUST REPLACE THE KEYS COMPLETE AND NOT JUST BAND AID THE PROBLEM. I BROKE THE BLADE OF THE "FLIP" KEY ON MY 2011 EQUINOX AND COULDN'T JUST REPLACE THE BLADE....A NEW KEY HAD TO BE ORDERED AND BOTH KEYS REPROGRAMMED AT THE COST OF $140. BOTTOM LINE IS THEY SHOULD REPLACE DEFECTIVE MATERIAL WITH SOMETHING EQUAL OR BETTER. AS CONSUMERS WE SHOULD NOT BE PENALIZED FOR THEIR DESIGN MISTAKE....ESPECIALLY TWICE! *TR