NHTSA Complaint #10640215 — 2008 CHEVROLET MALIBU

ON OR ABOUT JULY 1, 2014 I RECEIVED A RECALL NOTICE FROM GM, SAFETY RECALL 14152, BUT WAS INFORMED THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL SERVICE. SINCE THAT TIME I HAVE CALLED THE LOCAL DEALERSHIP, APPLE CHEVROLET IN TINLEY PARK, ILLINOIS (708) 336-3163, WHERE I PURCHASED THE VEHICLE, ON TWO OCCASIONS AND WAS INFORMED THE PART IS STILL NOT AVAILABLE. TODAY, DURING MY CALL TO THE DEALERSHIP TO AGAIN CHECK ON THE STATUS OF THE PART, AFTER BEING INFORMED THE PART IS STILL NOT AVAILABLE, I WAS DIRECTED TO CALL GENERAL MOTORS DIRECTLY AND WAS GIVEN THE NUMBER 1-800-222-1020. AFTER SPEAKING TO THE REPRESENTATIVE AT GENERAL MOTORS, [XXX], AND GIVING THE LAST EIGHT DIGITS OF MY VEHICLE IDENTIFICATION NUMBER, I WAS INFORMED THAT THE PART IS AVAILABLE. GM IS SAYING THE PART IS AVAILABLE AND MY LOCAL DEALERSHIP IS SAYING THE PART IS NOT AVAILABLE. CAN SOMEONE PLEASE HELP ME? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR