NHTSA Complaint #10640192 — 2014 FORD FOCUS

WHILE DRIVING UP A HILL I STEPPED ON THE GAS SO I COULD KEEP UP WITH TRAFFIC AND THE VEHICLE BOGGED DOWN AND SLOWED TO ABOUT 15 MPH BEFORE THE TRANS MISSION KICKED IN AND THE CAR STARTED MOVING AGAIN. ALSO SOMETIMES WHEN YOU ARE TAKING OFF FROM A STOP THE CAR WILL LUNG FORWARD INTO TRAFFIC ALSO WHEN DRIVING ABOUT 10 MPH THE TRANSMISSION WILL CONSTANTLY SHIFT UP AND DOWN AND JERK LIKE IT IS LOOKING FOR THE CORRECT GEAR. WAS TOLD BY THE DEALER THAT FORD IS AWARE OF THESE PROBLEMS BUT CONSIDERS THEM WITH SPEC FOR THIS TYPE OF AUTOMATIC TRANSMISSION. WHEN YOU BRING THE CAR INTO THE SHOP THE FIRST THING THEY DO IS GIVE YOU A 2 PAGE HANDOUT DESCRIBING HOW THIS AUTOMATIC WORKS BUT MY PROBLEMS ARE MUCH WORSE THAN WHAT THEY DESCRIBE YET THEY CAN'T FIND ANYTHING WRONG. I AM AFRAID TO DRIVE THIS CAR IN TRAFFIC BECAUSE YOU NEVER KNOW WHAT IT IS GOING DO. IT WOULD HAVE BEEN NICE TO HAVE SEEN THIS HANDOUT BEFORE PURCHASING THE VEHICLE AS I PROBABLY WOULDN'T OWN THE LEMON NOW. *TR