NHTSA Complaint #10639161 — 2008 CHRYSLER SEBRING CONV

ON AUG. 8, 2014, WITH IN MINUTES OF EXITING THE 135 FRWY AT THE LAKE EXIT IN PASADENA, CA., AND SLOWING TO TURN INTO A DEL TACO, THE BREAKS ON OUR CAR "TOTALLY LOCKED UP!". THE FOLLOWING DAY WE HAD THE CAR TOWED TO ALHAMBRA CHRYSLER DODGE JEEP RAM. I WAS VERY DETAILED IN WHAT HAPPENED TO THE SERVICE MANAGER. THE RESULT WAS A NEW COMPUTER TO MONITOR AND ADMINISTER BRAKING INSTRUCTIONS TO THE VEHICLE. I ALMOST LEFT THE DEALERSHIP BEFORE I NOTICED NO MENTION OF THE INCIDENT AS I HAD ORIGINALLY DESCRIBED. THIS CONCERNED ME AND I ASKED THEM IF THE REMEMBERED WHY I HAD THE CAR TOWED IN. UPON THEIR ACKNOWLEDGEMENT, THEY UPDATED MY BILL DESCRIPTION TO INCLUDE THE ORIGINAL REASON MY CAR WAS TOWED TO THEIR FACILITY. I FEEL THEY WERE NOT AS ATTENTIVE TO WHAT COULD HAVE BEEN A TERRIBLE ACCIDENT ONLY MINUTES BEFORE AND I HAVE HAD SEVERAL DISCUSSIONS AS WELL AS E-MAIL EXCHANGES WITH CHRYSLER AS A RESULT. MY ULTIMATE FEELING IS THEY ARE WAITING FOR MORE OF THESE INCIDENTS TO OCCUR BEFORE THEY DO ANYTHING ABOUT IT. I AM WORRIED NOT ONLY FOR MY WIFE AND MYSELF, BUT FOR ANYONE ELSE WHO MAY FIND THEMSELVES IN A SIMILAR SITUATION BUT WITH THE PROBLEM OF BEING ON A FREEWAY. THANK YOU. *TR