NHTSA Complaint #10639158 — 2009 SUZUKI SX4

THE FRONT PASSENGER AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THERE IS A KNOWN RECALL OF THE 2009 SUZUKI SX4 FOR A PROBLEM WITH THE SENSOR IN THE RIGHT FRONT PASSENGER SEAT. I BOUGHT THIS CAR AS A USED VEHICLE IN DECEMBER 2013. I HAVE ATTEMPTED TO CONTACT SUZUKI MOTOR OF AMERICA DIRECTLY BY TWO SEPARATE LETTERS TO INQUIRE ABOUT HAVING THE NECESSARY REPAIR MADE; ALSO I HAVE CALLED THREE DESIGNATED DEALERSHIPS THAT HANDLE SUZUKI WARRANTY REPAIRS IN ORLANDO, TAMPA, AND ST. PETERSBURG, FL TO INQUIRE ABOUT THE STATUS OF THE RECALL. I HAVE RECEIVED NO RESPONSE FROM SUZUKI MOTOR OF AMERICA, AND THE DEALERS KNOW NOTHING ABOUT THE STATUS OF THIS RECALL, OTHER THAN VERIFYING THAT MY VEHICLE IS ONE OF THOSE AFFECTED BY THE RECALL. I AM CONCERNED THAT, SHOULD THIS VEHICLE BE INVOLVED IN AN ACCIDENT WITH A PASSENGER IN THE FRONT PASSENGER SEAT, THAT THE AIRBAG WILL NOT DEPLOY AS IT SHOULD, THUS POTENTIALLY LEADING TO A SERIOUS PASSENGER INJURY. I WOULD LIKE ASSISTANCE IN GETTING SUZUKI TO FOLLOW THROUGH WITH THE RECALL REPAIRS FOR THIS DEFECT. *TR