NHTSA Complaint #10638901 — 2013 CADILLAC SRX POWER TRAIN

Complaint Details

ODI Number	10638901
Vehicle	2013 CADILLAC SRX
Component	POWER TRAIN
Date of Incident	January 1, 2013
Date Filed	September 25, 2014
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TRANSMISSION SHIFTS VERY ERRATICALLY WHEN ACCELERATING. VEHICLE WAS RECALLED THIS YEAR FOR THIS PROBLEM BUT THE FIX FAILED TO SOLVE THE PROBLEM. THE DEALER IS TELLING ME THAT THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. THIS IS INSULTING AS MY LAST VEHICLES HAD THIS AND DID NOT SHIFT LIKE THE SRX. I AM CONCERNED THAT A MAJOR FAILURE LIES AHEAD THAT COULD STRAND MY FAMILY OR CAUSE AN ACCIDENT AND OBVIOUSLY COST THOUSANDS TO REPAIR OR REPLACE. *TR

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