NHTSA Complaint #10638847 — 2013 KEYSTONE ALPINE

TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RV BEING TOWED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE MICROWAVE FREQUENTLY TURNED ON AND OFF. THE MICROWAVE CONVECTION OVEN WAS MANUFACTURED IN JANUARY OF 2013, MODEL NUMBER CFMV154CLS AND SERIAL NUMBER KG30102106. THE CONTACT NOTICED THAT ITEMS INSIDE OR NEAR THE MICROWAVE BURNED WHEN THE UNIT WAS NOT ACTIVATED. AS AN INTERIM REPAIR, THE CONTACT DISCONNECTED THE MICROWAVE TO PREVENT THE POSSIBILITY OF A FIRE. THE MANUFACTURER STATED THAT THE UNIT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V136000 (ELECTRICAL SYSTEM). THE FAILURE WAS NOT REMEDIED. THE RV WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.