NHTSA Complaint #10638784 — 2012 FORD FIESTA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10638784
Vehicle	2012 FORD FIESTA
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 24, 2014
Date Filed	September 24, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

REAR PASSENGER DOOR OF MY 2012 FORD FIESTA WILL NO LONGER CLOSE. THE LATCH APPEARS TO BE BROKEN, AS I CAN MANUALLY MANIPULATE THE LATCH BUT IT DOES NOT LATCH WHEN THE DOOR IS CLOSED. LUCKILY THE LATCH BROKE AFTER I HAD PARKED THE VEHICLE, SINCE CHILDREN WERE RIDING IN THE BACK SEAT DIRECTLY BEFORE THE LATCH BROKE. I NOW HAVE TO KEEP THE DOOR CLOSED VIA BUNGEE CORD. THE DOOR SIMPLY SWINGS OPEN WHILE DRIVING IF THE DOOR IS NOT HELD CLOSED BY THE BUNGEE CORD. I NO LONGER FEEL SAFE ALLOWING ANYONE, ESPECIALLY CHILDREN, TO RIDE IN THE BACK SEAT OF THE VEHICLE SINCE THE DOOR IS NOT AT ALL STABLE. *TR

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