NHTSA Complaint #10638772 — 2014 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DROVE OVER A POTHOLE, WHICH CAUSED THE REAR OF THE VEHICLE TO ELEVATE. THE CONTACT LOST CONTROL OF THE STEERING AND BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR ERRATIC STEERING WHEN GOING AROUND CURVES AT MODERATE SPEEDS. THE SAME MORNING, WHILE DRIVING, THE VEHICLE WENT OVER A DIP IN THE PAVEMENT. THE REAR OF THE VEHICLE WENT AIRBORNE AS IF, IT WAS ON A HYDRAULIC LIFT. THE CONSUMER HAD NO CONTROL OF THE STEERING OR BRAKING. WHAT SAVED HIM WAS THE LEFT REAR BRAKE AND THE TIRE JERKED ON THE PAVEMENT AND PULLED THE VEHICLE BACK STRAIGHT. HE EXPERIENCED THE FAILURE FOR A SECOND TIME. UPDATED 10/29/14 UPDATED 11/21/14*CN THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE DOESN'T OCCUR WITH MULTIPLE PEOPLE IN THE VEHICLE. THE DEALER REFUSED TO DRIVE THE VEHICLE ALONE.*JS