NHTSA Complaint #10638669 — 2003 HYUNDAI SANTA FE

WE PURCHASED THIS VEHICLE USED IN JUNE OF 2014 WITH 62,450 MILES ON IT. THE EXTERIOR AND INTERIOR WERE IN GREAT SHAPE. THE VEHICLE WAS TAKEN TO A HYUNDAI DEALER IN JULY FOR AN INSPECTION OF THE REAR SUSPENSION PER A RECALL. AT THAT TIME A COMPLETE INSPECTION WAS DONE, WITH ONLY A SMALL OIL LEAK FOUND ON ONE AXLE SHAFT. TWO MONTHS LATER THE VEHICLE WAS TAKE BACK TO THE DEALER FOR A RECALL FOR A BROKEN SPRING. AT THIS TIME A SECOND INSPECTION WAS COMPLETED. THIS TIME SEVERAL ISSUES WERE FOUND FROM CORROSION INCLUDING LEAKING TRANSMISSION LINES, LEAKING ENGINE OIL PAN, LEAKING BOOTS AT THE FRONT DRIVE AXLES REQUIRING THEM BOTH NEEDING TO BE REPLACED. THE SERVICE MANAGER AT THE HYUNDAI DEALER STATED HE HAD NEVER SEEN A VEHICLE WITH THIS LEVEL OF CORROSION. ALL COMPONENTS UNDER THE VEHICLE HAVE EXTENSIVE CORROSION WITH APPARENTLY A RAPID RATE OF DETERIORATION. THE VEHICLE IS USED ONLY ON-ROAD BEING DRIVEN BY OUR SON TO AND FROM COLLEGE. THE DEALER HAS NO EXPLANATION AS TO WHAT COULD BE THE CAUSE OF THE RAPID DETERIORATION. ALL UNDER BODY COMPONENTS APPEAR TO BE VULNERABLE TO THIS HIGH LEVEL OF DETERIORATION. THE DEALER IS WILLING TO REPAIR THE VEHICLE BUT THE DEALER STATED THERE IS NO WAY TO TELL WHAT OR WHEN OTHER COMPONENTS COULD POSSIBLY FAIL, SUCH AS THE BRAKE LINES ETC. HYUNDAI WAS CONTACTED REGARDING THE CONCERN BUT STATED THERE WAS NO ACTION THEY WOULD TAKE AT THIS TIME. THEY DID RELUCTANTLY AGREE TO CALL THE DEALERSHIP TO INQUIRE WITH THEM ABOUT THE EXTENT OF THE CORROSION. *TR